Frequently Asked Questions

Quick answers to common questions

UK orders typically arrive within 2-3 business days. International shipping takes 5-10 business days depending on your location. You'll receive a tracking number once your order ships.

We accept all major credit and debit cards including Visa, Mastercard, and American Express. All payments are processed securely via 256-bit SSL encryption.

Yes! We offer a 30-day return policy on all unworn items with original tags. Simply contact us to initiate a return and we'll provide a prepaid shipping label.

Once your order ships, you'll receive an email with tracking information. You can also check your order status anytime from your Account Dashboard under "Orders".

Absolutely! We ship to over 100 countries worldwide. International shipping rates and delivery times vary by location.

Enter your coupon code in the "Coupon code" field on the cart page and click "Apply". The discount will be reflected in your order summary.

Contact our support team within 48 hours of delivery with photos of the damage. We'll arrange a free replacement or full refund.

Not currently, but it's something we're working on! Stay tuned for updates.

Still have questions?